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Oxide: Survival Island
English
How can we help you?
Featured articles
Updates and events
I can’t see the update in the store. What should I do?
Getting started
About the game
I’ve downloaded the game, what’s next?
What is the core gameplay loop?
What should I do when starting out?
What languages is the game currently translated into?
Account and Access
What is HH ID and what is it for?
How to link account and save Progress?
How to log out or change accounts?
I can’t change my region. What should I do?
Can I transfer account between platforms?
View all 8 articles
Payments and Purchases
Where can I buy coins?
How can I purchase coins and other items if I am in a country where Google Play or the App Store is not available?
What is PREMIUM? How to become a PREMIUM player?
Loyalty System - Oxide Web Shop
What is the Store in the Lobby?
View all 12 articles
Battle Pass
What is the Battle Pass?
How does the reward track work in Battle Pass?
What is Elite and Elite+ Battle Pass?
What are Daily and Weekly Missions in Battle Pass?
Can I purchase Battle Pass levels?
View all 6 articles
Invite Friends & Earn Coins
Invite Friends – Get Rewards!
Gameplay
What are Weapon Attachments?
What is the Workbench? How do I unlock weapons, armor, and craft ammo?
What are Skins?
What is the Craft Menu?
What are metal window bars and how do they help defend my base?
View all 54 articles
Servers & Game Modes
What are Newbie Servers? Why has my server disappeared?
What is a wipe and how to know when it will happen?
Server Modes and Filters in OXIDE
Settings & Customization
How do I change my nickname, language, microphone?
How do I customize controls, button layout, sensitivity, and sprint mode?
How do I set up gyroscope aiming and adjust gyroscope sensitivity?
How do I improve FPS, fix lag, and change graphics quality settings?
How do I turn on or off attack, decay, wipe, and event notifications?
View all 8 articles
Updates and events
I can’t see the update in the store. What should I do?
I’m interested in a collaboration. How can I get involved?
Are there seasonal events?
Beta test
I can’t join the Beta. What should I do?
Do you want to participate in beta testing of new game versions? What to do?
I want to leave the beta test - how can I do that?
Troubleshooting
The game is not installing?
Can’t connect to the server. I click, but nothing happens - it doesn’t connect.
Why is crafting for weapons, ammo, or armor locked?
PC Optimization Guide: Graphics, Mouse, and Keyboard Setup. Problems on BlueStacks?
Why doesn’t the language change when I switch it?
View all 12 articles
Safe & Fair Play
Banned for cancelling payments after using coins/services - what should I do? Why I was banned?
Report a cheater
Report insults or Offensive Behavior
Why was I banned for cheating?
How to contact us?
How to contact us?
Which social media platforms are official and how to access them?
Where do I contact support - is it through Discord?
